Privacy Policy
Last updated: January 31, 2026
1. Overview
This Privacy Policy explains how StatementScribe collects, uses, and protects information when you use our website and services.
2. Information we collect
- Account data (email address for access and support).
- Usage data (e.g., conversion events and feature usage), where permitted.
- Uploaded documents for processing (handled securely and deleted after processing where feasible).
- Billing data handled by our payment provider (we do not store full card details).
3. How we use information
- Provide and operate the service.
- Send transactional emails and support communications.
- Improve product performance and reliability.
- Prevent abuse, fraud, or security incidents.
4. Data retention
Uploaded files are retained only as long as needed to process and deliver outputs, and are deleted shortly after processing where feasible. Operational logs and metadata may be retained for billing, security, and support.
5. Third-party processors
We use trusted third-party providers for hosting, analytics, email delivery, payments, and AI/ML processing. These providers process data solely to deliver the service under appropriate safeguards.
6. Security
We use reasonable technical and organizational measures to protect your data. No system is 100% secure, but we work to minimize risk.
7. Your rights
Depending on your jurisdiction, you may have rights to access, correct, or delete your personal data. Contact us to request this.
8. Contact
If you have questions about privacy, contact us at [email protected].